FAQ

HOW FAR IN ADVANCE DO WE NEED TO BOOK?

We recommend reserving our services with a 2-3 week lead time from most holidays and events. However, we are always taking on new clients and are happy to accommodate most schedules.


DO I OWN THE DECORATIONS?

Most of our clients purchase their decorations directly from us. These decorations are made to last! However, we also offer rentals.  


CAN I USE MY OWN DECORATIONS?

Of course! We are always happy to incorporate your decorations no matter the occasion. 


DO YOU OFFER TAKEDOWN SERVICES?

Yes. Our installation price always includes takedown. Takedown can be scheduled anytime. 

We take pride in how we pack up our clients’ decorations. We know they are an investment and are expected to be used for years to come.


DO YOU OFFER STORAGE?

Yes. Storage prices are determined based on on how big your stash of decorations is. Our storage facility is dry, safe, and monitored 24 hrs a day / 7 days a week.